Hello everyone. Lisa wanted everyone to know that she will be released to a hotel tomorrow sometime. She is still unable to eat much of anything and to drink something is a real chore, but they feel she is ready to be discharged. She will be staying at the Radisson for a couple of days and then fly home Wednesday evening. I will pick her up at the airport.
She had to go the the pharmacy to get her glucometer for her diabetic teaching tomorrow. When she got down there to the pharmacy she discovered that they needed to see her ID and insurance card. Because she had been concerned that someone would steal the wallet out of her purse with her money, she had had the security guard lock it up in the safe. Before he took it, he had her fill out a paper that listed everything that was in it and fill our her name and information. When she called to have them get her stuff for her it took six hours for them to return with it. They had put someone else's name on her wallet. Can you believe that? They had to verify that it was hers, probably by the driver's license..... Brainiacs. When she got back to the pharmacy, she gave them her insurance card and they would not accept it. Lisa told the woman that she had a contract with our insurance company and it didn't matter. Lisa had to sign a paper saying that she would repay the hospital for it and it came to $300. When she got to her room, she discovered there were no test strips in the box and she will have to buy them separately. What a joke. She thinks that Dr. Sutherland and his team was great, the nursing staff needs improvement and they system needs an overhaul. I could lie to you, folks, but that would be doing you a disservice. Shortly she will be out of there and home, and the real recouperation will begin.
God is always faithful, and through this He has shown us his mercy and grace. He is sustaining us without fail.
She had to go the the pharmacy to get her glucometer for her diabetic teaching tomorrow. When she got down there to the pharmacy she discovered that they needed to see her ID and insurance card. Because she had been concerned that someone would steal the wallet out of her purse with her money, she had had the security guard lock it up in the safe. Before he took it, he had her fill out a paper that listed everything that was in it and fill our her name and information. When she called to have them get her stuff for her it took six hours for them to return with it. They had put someone else's name on her wallet. Can you believe that? They had to verify that it was hers, probably by the driver's license..... Brainiacs. When she got back to the pharmacy, she gave them her insurance card and they would not accept it. Lisa told the woman that she had a contract with our insurance company and it didn't matter. Lisa had to sign a paper saying that she would repay the hospital for it and it came to $300. When she got to her room, she discovered there were no test strips in the box and she will have to buy them separately. What a joke. She thinks that Dr. Sutherland and his team was great, the nursing staff needs improvement and they system needs an overhaul. I could lie to you, folks, but that would be doing you a disservice. Shortly she will be out of there and home, and the real recouperation will begin.
God is always faithful, and through this He has shown us his mercy and grace. He is sustaining us without fail.
posted by Lisa Atwell | 9:35 PM
3 Comments:
wow! thats awful. Lisa did not have the type of care Jerry did at all! now they did goof and bring him a tray right away that he couldnt eat but dang!! shes had one goof after another!! i wonder was it newbies? Really , I would write the hosp a nice long letter detailing the BS! I would have been LIVID to get to the hotel and find there are no strips! I would say that having those few days at the hotel are good though, in case something happens she can be right there at the hosp. We spent a day before flying out too. Im hoping she can get some real rest at the hotel and recoups better on her own at home. Im glad you put the WHOLE TRUTH down because PEOPLE need to be aware of the way things go! I wish everyone would get the same treatment though. I wonder why there was such a difference in the treatment ?? i know its a teaching hosp. but what was the variable in this senario? or whas there? definately worth looking into so others can plan their stays, because if it were a new session started, id book my surgery when they were the folks getting ready to grad! Hopefully This will all be behind you Lisa and you can keep going forward!!
Hey I just figured out.. 11 days! same as Jerry! I know youll be better off at h ome Lisa, thats when you can really get your good sleep in and Rest! your two kitties will be missing you and prob wont let you out of their sight! and you can rescue Micheeal and the kitties!
Hi Lisa!
I am so happy that things went so well for you! I know it was a tough row, but you made it through...no more Lumpy and soon the pain from surgery will be gone, too! I hope that soon you will be able to get some food down and that all of your wonderful Islets soon kick in and keep you Insulin and even oral med free!
Happy trails homeward! I know you will be excited to get home!
Take care! God is good all the time!
God bless and stay well,
Maddi
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